Account and sign-in
For registration, email verification, password reset, workspace invitations or sign-in problems, include the email address associated with your account and the workspace name. Never send your password.
Joyful Flock Support
How can we help?
Find help with your Joyful Flock account, community access, celebrations, greeting cards, posts, messages, notifications and safety features.
Support and general enquiries
Email [email protected]. Please do not send passwords, authentication codes, private messages or access tokens.
Communities and celebrations
We can help with joining or switching communities, birthday and important-date visibility, celebration settings and community membership questions.
Posts, messages and media
For problems with timeline posts, comments, direct messages, images, videos, GIFs or notifications, tell us what you expected and what happened instead.
Greeting cards
Get help opening, signing or viewing collaborative greeting cards. Community administrators can also contact support about card management and celebration automation.
Safety and reporting
Joyful Flock includes controls for reporting user-generated content and members, plus blocking and muting. For an urgent safety concern, use the in-app reporting tools and contact your community administrator.
Account deletion
Signed-in users can request account deletion from Settings → Safety & Privacy. You can also contact support if you cannot access your account.
Helpful links
These pages explain how Joyful Flock handles privacy, acceptable community use and account terms.
Developer
Joyful Flock is provided by TSA Systems Limited. For app support, technical questions, feedback or feature requests, contact [email protected].